Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How do you ensure the freshness of the produce during transit?
We use specialized temperature-controlled packaging and eco-friendly insulation to ensure that all perishables stay at peak freshness from our farm to your doorstep.
Where is Grace Farm located and where do you ship?
Our main facility is located in the heart of the valley. We currently offer nationwide shipping across the continental United States, with overnight options for dairy and meat products.
Are your farming practices organic?
Yes, we pride ourselves on using 100% organic, non-GMO practices. We never use synthetic pesticides or fertilizers on our crops.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if any item arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
We do! Our 'Seasonal Harvest' subscription allows you to receive a curated selection of farm-fresh goods weekly or monthly at a 15% discount.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
